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Future Activities
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Date: February - March 2009
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Members of BOs/BAs members/BDS representatives from the Niš District (City of Nis and the municipalities of Aleksinac, Merosina and Gadzin Han) through this training shall have the opportunity to improve their knowledge and skills in negotiating and communicating, as very important segments of sales.
The importance of sales techniques in the aim of improving work in their business organizations shall be mastered by participants of the training “Language of selling” in several steps:
- Introduction to the sales techniques
a) Clients/buyerrelation
b) Characteristics of the business communication in sale
c) “ Heavy buyers”
d) Treating complaints
e) Importance of sale and education
f) Characteristics of sale
2. Sale
a) Sale- concept, characteristics, strategy
b) Telephone etiquette
c) Sales meeting-preparation, realization and conclusion
3. Marketing and sale
a) Marketing – concept, importance and need
b) Mistaken beliefs about marketing
c) Marketing strategies
4. Business team
a) Business team concept
b) Roles, conflicts and the environment
c) Trends
d) Team work
5. Motivation of employees
a)Motivation of employees
b) Rewording employees
c) HR planning
d) HR training and development
In the first phase of the training cycle „Language of selling“shall be realized the first three steps with the following schedule:
| No. |
Location |
Introduction to sales techniques |
Sales |
Marketing and sales |
| 1. |
Nis |
07.02.2009 |
23.02.2009 |
03.03.2009 |
| 2 |
Aleksinac |
24.01.2009 |
21.02.2009 |
14.03.2009 |
| 3. |
Gadzin Han |
04.02.2009 |
24.02.2009 |
10.03.2009 |
| 4. |
Svrljig |
14.02.2009 |
28.02.2009 |
16.03.2009 |
| 5. |
Razanj |
05.02.2009 |
02.03.2009 |
11.03.2009 |
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