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Business Training “Language of Selling” PDF Print E-mail
Future Activities
Date: February - March 2009   
Members of BOs/BAs members/BDS representatives from the Niš District (City of Nis and the municipalities of Aleksinac, Merosina and Gadzin Han) through this training shall have the opportunity to improve their knowledge and skills in negotiating and communicating, as very important segments of sales.

The importance of sales techniques in the aim of improving work in their business organizations shall be mastered by participants of the training “Language of selling” in several steps:

  1. Introduction to the sales techniques

a) Clients/buyerrelation 
b) Characteristics of the business communication in sale 
c) “ Heavy buyers” 
d) Treating complaints 
e) Importance of sale and education 
f) Characteristics of sale

2. Sale 

a) Sale- concept, characteristics, strategy 
b) Telephone etiquette 
c) Sales meeting-preparation, realization and conclusion 

3. Marketing and sale   

a) Marketing – concept, importance and need 
b) Mistaken beliefs about marketing 
c) Marketing strategies 

4. Business team    

a) Business team concept 
b) Roles, conflicts and the environment  
c) Trends 
d) Team work 

5. Motivation of employees   

a)Motivation of employees 
b) Rewording employees 
c) HR planning  
d) HR training and development 

In the first phase of the training cycle „Language of selling“shall be realized the first three steps with the following schedule:

No. Location Introduction to sales techniques Sales Marketing and sales
1. Nis 07.02.2009 23.02.2009 03.03.2009
2 Aleksinac 24.01.2009 21.02.2009 14.03.2009
3. Gadzin Han 04.02.2009 24.02.2009 10.03.2009
4. Svrljig 14.02.2009 28.02.2009 16.03.2009
5. Razanj 05.02.2009 02.03.2009 11.03.2009

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Tuesday, 14 April 2009 09:23
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Friday, 10 April 2009 09:34
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Tuesday, 07 April 2009 17:40
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Activities on Component Improved BDS Market
April - June 2009
Activities on Cluster Development Component
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